Privacy Policy – SIV Home Deco

At Siv Home Deco (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from sivhomedeco.com.

  1. Information We Collect
    We may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Payment information (processed securely through third-party payment gateways — we do NOT store full credit card details)

  • Order details and purchase history

  • Website usage data, including IP address, device type, and browsing behavior

  • Any information you provide through forms, live chat, or customer support

  1. How We Use Your Information
    We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase, updates, or customer support

  • Improve our products, website, and customer experience

  • Detect fraud or protect against unauthorized transactions

  • Send promotional emails (only if you subscribe; you can unsubscribe anytime)

  1. How We Protect Your Information
    Your privacy and security are important to us. We:

  • Use secure, encrypted payment gateways

  • Limit access to personal data to authorized personnel only

  • Follow industry security practices to safeguard your data

  1. Sharing Your Information
    We do NOT sell or trade your personal information.
    We only share information with trusted partners when necessary, such as:

  • Payment processors

  • Shipping and delivery partners

  • Website service providers (EasyStore, analytics, email services) These partners are required to protect your data and use it only for the purposes we specify.

  1. Cookies and Tracking Technologies
    Our website uses cookies to:

  • Improve site performance

  • Provide a personalized shopping experience

  • Analyze traffic and usage patterns You may disable cookies through your browser settings, but some features may not function properly.

  1. Your Rights as a Customer
    You have the right to:

  • Request access to the personal data we hold about you

  • Correct inaccuracies in your account information

  • Request deletion of your data (unless required for legal or transactional purposes)

  • Opt out of marketing emails at any time

  1. Data Retention
    We keep your information only as long as necessary for:

  • Fulfilling orders

  • Legal or accounting purposes

  • Customer service follow-ups

  1. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies when visiting their pages.

  2. Updates to This Privacy Policy
    We may update this policy from time to time. Updates will be posted on this page with the revised date.

  3. Contact Us
    For any questions about this Privacy Policy or your personal data, you may contact us through:
    Email: sivhomedecophsupport@gmail.com
    Website: sivhomedeco.com

Thank you for trusting Siv Home Deco with your personal information.